Shipping and Delivery Policy

SHIPPING TO OVER 200 COUNTRIES

Who We Are
Super Choice Depot operates the website superchoicedepot.shop. Our goal is to ensure a seamless and transparent shipping process for your convenience and satisfaction. Below are the details of our shipping process. We are proud to offer international shipping services.

Shipping Costs

Free Shipping: We offer free shipping on all orders.

However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.

CUSTOMS

We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

SHIPPING TIME

Order Processing Time

• Processing Time: Orders are processed within 1-3 business days, Monday to Friday.
  
• Cut-off Time: Orders placed before 12:00 Central European Standard Time will be processed the same day; those placed after will be processed the next business day.
  
• No Shipping Days: Orders are not processed on weekends or public holidays.

Shipping time varies by location. These are our estimates:

Max delivery time – 20 business days.

Our processing time is 1-3 days.

Shipping Process

• Courier Services: We use reliable carriers such as DHL and FedEx for all shipments.

TRACKING INFORMATION

You will receive an email with a tracking number once your order is shipped but sometimes tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

Lost or Damaged Items

• Damaged Orders: If your order arrives damaged, please contact us within 48 hours to initiate a resolution.

Lost Orders: If your order is lost, please reach out to us immediately for assistance.

If you have any other questions, please reach out to us on support@superchoicedepot.shop and we will do our best to help you out.